What
is CCNow?

Secure Online Ordering
Through CCNow
It's safe, convenient and easy...
The Ardent Artist Books has formed a relationship with
CCNow as their small business online retailer. CCNow
is an online retailers' partner of choice for credit card
processing. We partnered with CCNow to accept and
validate credit card purchases via their secure servers.
When you receive your credit card statement, CCNow will be
listed as the retailer, as CCNow is our authorized online
sales agent.
More than 50,000 Web merchants use CCNow's services to
offer their customers the option of purchasing merchandise
online over a secure server. CCNow has also received
the Better Business Bureau's seal of approval. And,
because CCNow is located in Delaware, you do not pay any
sales tax.
What is a Secure Transaction?
A secure server encrypts (encodes) your order and credit
card information from your computer to the order-taking
server. No one except CCNow is able to decode this
information.
How to contact CCNow
For all of Trish's customer (The Ardent Artist Books),
CCNow employs a full-time customer service representatives,
whom you can reach by phone at 1 (877)
CCNOW-77 or via
email for billing inquiries
or other credit card payment questions.
Full details and other contact information are available
at
CCNow's Website.
How to Order Online
Using the CCNow Shopping Cart
Click "ADD TO CART" for each item you wish to add to
your shopping cart (don't worry if you make a mistake,
you can always edit your order by removing the items
before you submit)
Please note that online orders cannot be split into
separate shipments to different addresses. Please
submit a separate order for each shipping address.
Fill in your information, be sure to select the
correct shipping charges, then submit your order to
CCNow, it's that simple! You will receive an email
confirmation from CCNow with your order number and can
track your order through the link provided in the email.
The Ardent Artist Books generally ships orders for
Author, Trisha Fuentes within one (1) business day of
receipt. However, they don't always receive orders
immediately after they are submitted as credit card
approval is dependent upon how fast your issuing bank
processes your payment. Some banks are right on
top of it, others can take as long as three (3) days.
Shipping Info:
Please allow 3-4 business days to process
shipping
Please contact the Author for any questions
concerning your purchase. Author and The
Ardent Artist Books uses
CCNow as their small business online
retailer.
The Ardent Artist Books ships all books via
USPS Medial Mail with a Confirmation Delivery
number. If you should not receive your
order within the time specified, please contact
the
Author with
your mailing concern
Pre-Orders of Broken
Obsession: If you are
pre-ordering Broken Obsession-Part Two, your
book will NOT be shipped within the 3-4 business
days as stated above. Broken Obsession has
NOT yet been
released through any major markets.
However, once it has been released, your copy
will arrive to the mailing address you had
provided when payment was processed
REFUND POLICY:
All books process through this website are fully
refundable! All books being returned must
be in good shape with no visible writing, tears,
rips or jagged edges -- Trish needs to resell
these please! All refunds must be
handled through a Returns Process Form. If
you are unhappy with your shipment, please email
the
Author for a
Returns Process Form. |